Refund policy

  • For any damaged or defective products or items that we're incorrectly sent, please contact us at with details and pictures of your concerns, we'll gladly resolve any issues.
  • All items can be returned within 7 days from order date as long as they are in their original condition, unused and remain in their original packaging with all tags.
  • Fitness equipment and any equipment that requires installation can only be refunded if there is a defective or damaged element.
  • Any approved refunds will be issued to the payment method selected at checkout.
  • To process a refund request for any unused items, please contact us at by referencing your order number and we'll arrange collection of the product. Kindly note, if any products collected for refund that are deemed to have been used or opened, a refund will not be issued.